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Preguntas frecuentes

  • Can you insert an image, video or gif to my FAQ?
    Yes. To add media content, follow these steps: Enter the app options Click Manage FAQs Create or choose the question you want to add media to When editing your answer, click the image, video or gif icon Add the content from your library and save the changes.
  • How do I add a new question and answer?
    To add a new question, follow these steps: Click the Manage FAQ button From your site's dashboard click 'Add' and then choose the 'Questions and Answers' option Each new question must be assigned to a category Save and publish You can always edit your FAQs, reorder them and select other categories.
  • How can you edit or remove the FAQ title?
    You can edit the title from the options tab in the app. If you don't want to show the title, deactivate the option from 'Information to show'.
  • What is a FAQ section?
    A FAQ (Frequently Asked Questions) section serves to quickly answer common questions about your business such as 'What are your hours?', 'Where do you ship to?' or 'How can I make a reservation?' FAQs are a great way to help people navigate your site and can even help you improve your site's SEO.
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